International Speaker Experiential Business Consultant
(Guide Manager, Alltournative, Cancun, Mexico)
Guides are the face of your company. Customers share their most memorable life moments with these trip leaders. Are your guides making the most of these opportunities to make faithful clients and future referral sources?
Every tour company has guides trained in the traditional disciplines of history, safety, language and logistics. These are the pillars of making a successful guide or trip leader. An understanding of people and personalities however is what makes a good guide GREAT and make your customers your most valuable marketing tool. Dana Johnson's guide certification course in the physiology and psychology of travel teaches guides they are a sales person as much as they are a tour leader.
The guide certification is a 4 hour course presented in a format incorporating team building, group exercises and other deliveries of information to cater to all learning styles (kinesthetic, auditory and visual). Guides will learn about personality differences, the psychology of buying, handling fear responses and how to make an itinerary as memorable as possible.
To book Dana, please fill out the form below or contact her directly at firstname.lastname@example.org . You can also call
1-262-853-8996 or Skype DanaSJohnson.